PURE WATER FILTERS: B2B WATER SOLUTIONS WITH QUALITY, INNOVATION, AND SUSTAINABILITY

SUPPORTED BY EXPERTISE AND RELIABLE SUPPORT

WITH THE VELUDA WATER FILTERS SEAL

CONTACT PHONE: 218 218 1800

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Frequently Asked Questions

About Veluda Water Filters and the Pure Water Filters Brand

Veluda Water Filters is a leading force in the field of water filtration and treatment in Greece. With over 25 years of presence and tens of thousands of satisfied customers in Greece and Cyprus, Veluda has established itself as a synonym for reliability, innovation, and quality.

It collaborates with top international manufacturers, such as Cintropur, Canature, Matrikx, Keensen, Blupura and others, offering certified, comprehensive clean water solutions for every need — from domestic systems to specialized professional and industrial applications.

Veluda continues to pioneer, investing in cutting-edge technologies, ongoing research, and outstanding service, with the sole objective of ensuring the absolute quality and safety of water in every drop.

The Pure Water Filters brand is the specialized professional/B2B division of Veluda, designed exclusively for businesses, resellers, and technical partners operating in the water treatment sector.
Pure offers comprehensive partnership solutions, with technical support, training, immediate product delivery, and continuous access to new technologies and commercial tools through the Veluda B2B Portal.

What you need to know:

How does a partnership with Pure Water Filters begin?
The partnership begins by contacting the B2B team of Pure Water Filters via the partnership form on the [B2B Partners] page or by submitting a direct registration request to the B2B Portal.
Our team will carry out a brief assessment of your business needs and will propose the appropriate commercial and technical partnership framework.
Immediately afterwards, a specialized consultant will guide you step by step through the smooth onboarding process into the partner network.

Required information for partnership evaluation
To create your company profile in the B2B system, the following are required:
- Business name and VAT number
- Type of activity (retail, technical company, HORECA, industry, etc.)
- Product categories or systems of interest
- Contact details (email, telephone, shipping address)

Completion time and account activation
The evaluation and activation process is completed within 2–3 business days.
After approval, you will receive a registration confirmation email, along with login instructions for the Veluda B2B Portal to gain immediate access to:

  • preferential wholesale prices,
  • the complete product portfolio,
  • technical manuals,
  • an order tracking and availability tool.

Partner support
- Technical support and training (installation, use, maintenance)
- Rapid availability of products, spare parts, and consumables
- Seminars, workshops, and technical bulletins on new technologies
- Commercial tools, promotional materials, and after-sales guidance

Commercial privileges
Special wholesale prices, flexible partnership terms, and priority access to new products/launches.

After the sale
Veluda Water Filters has an extensive network of technicians and resellers in Greece, Cyprus, and the Balkans for timely on-site or remote support.

Partner training
Structured training is offered (hands-on, seminars, technical manuals) to maximize the performance of installed systems.

Continuous updates
Partners receive technical updates, guides, and product announcements through the B2B platform and newsletters.

HORECA
Comprehensive reverse osmosis, softening, and UV disinfection solutions, designed for continuous, demanding use in hotels, restaurants, and cafés.

Industrial applications
Custom water treatment units for industrial facilities, food production lines, and craft industries, with needs assessment and technical design, among others.

- Over 25 years of experience and proven expertise
- Certified products and rigorous quality control
- Specialized B2B solutions for every business profile
- Full technical and commercial support throughout the entire lifecycle
- Extensive partner network in Greece, Cyprus, and the Balkans
- Thousands of successful installations and partnerships